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Nairobi Jobs | Expertini

Urgent! Sales Admin Assistant - Local Job Opening in Nairobi

Sales Admin Assistant



Job description

Job Summary

:

The Sales Admin Assistant plays a crucial role in providing administrative support to the sales

team and ensuring the efficient operation of the sales department.

This position involves a

range of responsibilities, including data management, customer communication, and general

administrative tasks.


Responsibilities

Key Responsibilities:

1.Order Processing:

  • Receive and process customer orders accurately and promptly.

  • Collaborate with the logistics and warehouse teams to ensure smooth order fulfillment.

  • Maintain order records and track order status, providing updates to customers as needed.

  • 2.Customer Communication:

  • Act as a primary point of contact for customer inquiries and requests.

  • Provide comprehensive information regarding products, pricing, and order inquiries.

  • Address customer concerns and issues professionally and in a timely manner.


  • 3.Data Management:

  • Maintain and update customer databases with precise and up-to-date information.

  • Organize and manage sales leads, customer accounts, and product information.

  • Assist in analyzing sales data to identify trends and provide insights for decision-making.

  • 4.Administrative Support:

  • Schedule sales meetings, appointments, and conference calls for the sales team.

  • Prepare and distribute sales-related documents, presentations, and marketing materials.

  • Assist in generating and maintaining sales reports and dashboards.

  • 5.Inventory Coordination:

  • Monitor and manage inventory levels to ensure product availability.

  • Coordinate with production and procurement teams to meet sales demands.

  • Track inventory turnover and aging, providing regular reports to management.

  • 6.Documentation and Compliance:

  • Ensure all sales-related documentation and contracts adhere to company policies and industry regulations.


  • Maintain a comprehensive record of sales agreements, contracts, and customer interactions.

  • Qualifications:

  • Diploma/Bachelor's degree in business administration, marketing, or a related field is preferred.


  • Demonstrated experience in a similar administrative or sales support role, preferably within the FMCG industry.


  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Exceptional organizational and time management skills.

  • Excellent written and verbal communication abilities.

  • Meticulous attention to detail and accuracy in data entry and record-keeping

  • Ability to work both independently and collaboratively within a team.

  • Familiarity with FMCG products and industry trends is advantageous.


  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers



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